Refund and Cancellation Policy

This Refund and Cancellation Policy (“Policy”) applies to all purchases made on the Charlie Twink website (“Website”). By making a purchase on the Website, you agree to the terms of this Policy.

1. Subscription Cancellations

You may cancel your subscription at any time by logging into your account and following the cancellation instructions. Your subscription will remain active until the end of the current billing period. No refunds will be issued for the remaining period of a cancelled subscription.

2. Refund Policy

All sales are final, and we do not offer refunds, except as required by law. If you believe you have been charged in error, please contact us via our contact form within 30 days of the charge to request a review.

3. Chargebacks

If you initiate a chargeback with your payment provider, we reserve the right to suspend or terminate your account and take legal action if necessary. We encourage you to contact us first to resolve any issues before initiating a chargeback.

4. Changes to the Policy

We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of the Website following any changes constitutes your acceptance of the new Policy.